Shipping policy

Shipping Policy


Order Processing and Delivery Schedule

Thank you for shopping with us at Muscle Faktor! Here’s everything you need to know about our order processing and delivery schedule:

Order Confirmation When you place an order on our website, you will receive a notification email confirming your purchase. This email will also provide details on the shipping method and estimated delivery time frame for your order based on the following factors:

  • Your shipping destination country/State

  • The shipping service selected at checkout (Standard Express or Priority Shipping)

Shipping Availability We provide shipping to most countries. Delivery timeframes may vary depending on the shipping service selected:

Order Cutoff Time: 6:00 PM (USA/Mountain Time)
Order Handling Time: 0-3 days (Monday-Saturday)
Transit Time: 2-9 days (Monday-Saturday)

Shipping Options and Prices:

     

  • Standard Express Shipping: 5-7 business days (Prices adjusted based on location and taxes)

  • Priority Shipping: 3-5 business days (Prices adjusted based on location and taxes)

Sort ascending by:

Rate name Condition Transit time Price:

Economy 0lb–5 lbs, 5 to 8 business days

$4.90 USD

Economy 5 Lb–70 lbs, 5 to 8 business days

$19.90 USD

Standard 0lb–1 lb. 3 to 4 business days

$6.90 USD

Standard 1lb–5 lbs, 3 to 4 business days

$9.90 USD

We use major delivery providers, such as FedEx, UPS, USPS, and others, to ensure your order's reliable and timely delivery.

Shipping Timeframes Shipping timeframes are calculated from the date your order ships from our store, not the order date. Once your order has shipped, we will email you tracking information and carrier details.

International Shipments Customers are key players in international shipments, as they are responsible for all applicable duties, taxes, and customs clearance fees. We strongly suggest checking with your country's customs office to understand requirements before ordering, ensuring a smooth and compliant process.

Undelivered Packages If your package is marked as delivered but you have not received it, please:

  1. Verify your shipping address for any potential mistakes.

  2. Contact our customer service team at information@musclefaktor.store or call us at 602-834-8223.

Based on the circumstances, Muscle Faktor will either refund your purchase or reship the product.

Don't hesitate to contact our customer service team with any questions about our shipping policies or delivery time frames for your location.