Support & Contact

USA-based. Maine-registered. Real people behind the brand.

Muscle Faktor is a proudly USA-based, Maine-registered brand founded by Gabidson Boisrond. We believe you deserve clear product information, responsive support, and accountability after checkout. Our US business location does not mean every product is manufactured in the USA; contact us for product-specific origin information.

Contact our team

Email: information@musclefaktor.store
Response time: Within 24 hours

Include your order number, the email address used at checkout, and a short description of your question so we can get straight to helping you.

Orders & delivery

Need help tracking a shipment or resolving a delivery issue? Send us your order details. If an item arrives damaged, defective, or incorrect, contact us immediately and include photos so we can review the issue.

View shipping information

30-day returns, clearly explained

You have 30 days after receiving your item to request a return under our return policy. Eligibility requirements and exclusions apply. This is not an unconditional satisfaction or money-back guarantee.

Eligible items must be in the same condition you received them, unworn or unused, with tags, in their original packaging, and accompanied by a receipt or proof of purchase. Contact us before sending anything back. We provide instructions and the correct return destination for accepted returns.

Sale items and personal care goods are eligible under these same requirements unless otherwise excluded by the policy. Exclusions include perishable goods, custom products, hazardous materials, flammable liquids, gases, and gift cards. Contact us about eligibility for your specific item.

Read the full return and refund policy

Product quality: ask about the specific formula

Questions about ingredients, directions, third-party testing, or GMP manufacturing documentation? Email us with the exact product name. We will help you understand the available information for that product.

Testing and certification statements must be supported for the specific formula or manufacturing facility. We do not make a blanket claim that every product in our store is third-party tested or GMP-certified, including products from other brands.

Meet the founder: Gabidson Boisrond

Gabidson brings 15 years of experience in health and fitness. His journey began after losing a parent to health issues, a personal loss that shaped his commitment to taking health seriously and helping others approach fitness with purpose.

That purpose drives Muscle Faktor: show up, do the work, and treat people like people. There is a founder and a team behind this brand, not an anonymous checkout.

Our business details

Muscle Faktor LLC
439 US ROUTE 1
STE A, YORK, ME 03909
United States of America

For returns, contact our team first. The correct return destination may differ from our business address.

Need help? Email information@musclefaktor.store.

Muscle Faktor

About the founder

From Struggle to Solution

I know firsthand the frustration of hard work in the gym yielding minimal results. For years, I struggled to gain weight and build muscle, no matter how much effort I put in. That's when I decided to take control—dedicating myself to understanding the science behind true transformation through nutrition, supplementation, and recovery.

Through disciplined trial and error, I discovered that real progress comes from science-backed formulations and whole-food principles, not empty promises. My own transformation became the blueprint for Muscle Faktor: premium supplements built on transparency, third-party testing, and ingredients that actually work.

Today, I've built Muscle Faktor to help others break through the same barriers I once faced—providing the tools, knowledge, and support to turn effort into results.
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